Exclusive Service Agentforce Experience
Join our exclusive AI-Session! Experience, test, and challenge Salesforce Agentforce in a hands-on session tailored to your business. Expect a highly personalized experience with real-time solutions and collaborative sparring.
Date:
April 23rd 2025 09:00 - 12:00
Agenda
Breakfast & introduction
Welcome and opening remarks to kick off the day and set the stage for what's ahead.
What are agents & what is Agentforce?
An overview of intelligent agents and how Agentforce is transforming customer service through automation.
Service agent: Live demo
See Agentforce in action and explore its impact on service efficiency.
Hands-on session: Build your own Service Agent
Interactive session where you’ll create your first Service Agent for a real use case of your company.
Closing & next steps
Key takeaways and how to get started with Agentforce in your organization.
Sign Up
We're excited to spend the morning with you and bring you into the world of Agentforce.
Speakers
Luis Torres
Luis is a Director at DYNACAP with extensive expertise in AI and Salesforce consulting. With 8+ years of experience in the consulting industry, he has dedicated his career exclusively to Salesforce solutions.
Throughout his journey, Luis has successfully led and contributed to a wide range of projects, spanning Sales, Service, Field Service, CPQ, and more. Now, he is leveraging this deep expertise to drive innovation in the AI landscape through Agentforce.
Mick Kalle Mickelborg
Mick is a Technology Consultant at DYNACAP with in-the-trenches experience where he has worked with cutting-edge agentic AI development in startups in San Francisco.
He has advised state leaders as a diplomatic advisor for the Consulate General of Denmark in Palo Alto, where he advised delegations of ministers on the future societal impact of AI. He is now using this expertise to build innovative solutions using Agentforce.
Contact us
Please contact Louise for more information about the event.