Webinar: From paper to digital – Intelligent Document Processing with MuleSoft
Cut manual order processing — and free your team from repetitive tasks to focus on customers.
Many B2B companies still rely on large teams manually re-entering orders; it’s slow, error-prone, and costly. Join our webinar with MuleSoft to see how Intelligent Document Processing (IDP) transforms manual order handling into an automated, connected process.
Note: The webinar link will be sent directly to registrants before the webinar.
Date:
November 20, 2025 10:00 - 11:30
Location
DYNACAP.com/events
Expect
You’ll see how MuleSoft connects IDP across your business systems and how Salesforce embeds automation directly into daily workflows, so every order moves faster, with greater accuracy and visibility.
In this session, we’ll explore how companies are using Intelligent Document Processing (IDP) to automate order processing from inbox to ERP, eliminating manual data entry, reducing errors, and accelerating order-to-cash.
When orders are processed manually, the result is slow turnaround times, bottlenecks, and wasted resources. IDP bridges those gaps by automatically capturing, validating, and routing order information, creating reliable, structured data ready for downstream systems.
By adding IDP to your environment, you free your teams from low-value tasks and empower them to focus on building stronger customer relationships, improving service, and driving growth.
Agenda
NB: The webinar link will be sent directly to registrants before the webinar.
1. Welcome & introduction to DYNACAP
A brief introduction to who we are, what we do, and how we help ambitious companies scale with clarity and speed.
2. Introduction to MuleSoft
An overview of how MuleSoft enables seamless integration across business systems, creating the foundation for intelligent automation and connected operations.
3. What is Intelligent Document Processing (IDP)
Discover how IDP works within the MuleSoft ecosystem to automate order processing by capturing, validating, and routing information from unstructured documents, such as emails and PDFs, turning them into structured, reliable data that flows directly into your ERP and CRM systems.
4. Business scenario: Before and after IDP
See how leading B2B companies have transformed their order management — from slow, manual handling to intelligent, automated workflows. We’ll illustrate the tangible business impact: faster processing, fewer errors, and more time for teams to focus on customers and growth.
5. Live demo: Order processing in action
Experience how MuleSoft IDP, powered by the Anypoint Platform, automates the full order processing cycle, from data capture to system integration, accelerating operations and improving accuracy.
6. Q&A and next steps
An open discussion on how to get started and what to consider when implementing Intelligent Document Processing with MuleSoft.
Sign up
We're excited to spend time with you at this webinar and bring you into the world of Intelligent Document Processing.
Matti Ørum Jensen
Matti Ørum Jensen is a Lead Account Solution Engineer at Salesforce, specializing in MuleSoft and Intelligent Document Processing. With over a decade of experience as a Solution Engineer, he brings a remarkably broad skill set and a reputation as a true problem-solver.
Matti is both a Salesforce Certified Hyperautomation Specialist and a MuleSoft Certified Developer, combining hands-on technical expertise with a strong understanding of business needs. His career has been dedicated to helping organizations design and implement connected, automated solutions that reduce complexity and unlock new efficiencies.
At the webinar, Matti will demonstrate how MuleSoft enable IDP in practice. His focus is on showing how intelligent automation transforms everyday document handling into streamlined, value-driving processes that help organizations work smarter.
Doua Halwa
Doua Halwa is a Lead Architect at DYNACAP with more than eight years of experience designing and developing Salesforce solutions. Holding seven Salesforce certifications, she combines deep technical expertise with a strong track record of delivering scalable, future-ready architectures.
She has led complex Salesforce implementations and created solutions that seamlessly bridge business and technology for a wide range of clients. In addition, Doua has spearheaded internal architect academies, sharing knowledge and shaping best practices within the Salesforce ecosystem.
At the webinar, her architect’s perspective will shed light on how Intelligent Document Processing fits into modern enterprise architectures. With a focus on robust integrations and smart automation, she shows how unstructured data can be transformed into business value - empowering organizations to scale smarter and faster.
Sabina Levonja
Sabina Levonja is a Senior Technology Consultant at DYNACAP with over eight years of experience in software development, including the past five dedicated to the Salesforce ecosystem. She has led complex projects involving data migration, custom development, and architectural design.
Holding six Salesforce certifications spanning architecture and development, Sabina brings deep technical expertise and a solution-oriented mindset to every engagement.
At the webinar, she joins as co-host, contributing her deep technical expertise on how MuleSoft-powered Intelligent Document Processing integrates complex data flows and supports scalable enterprise architectures.
Arianna Bianchi
Arianna Bianchi is a Technology Consultant at DYNACAP with a strong technical foundation. She has contributed to several key projects, delivering polished, front-end components that bring digital experiences to life and align seamlessly with client brands.
A graduate of the prestigious Salesforce Partner Talent Program and certified in AI, Arianna combines strong technical precision with a deep understanding of intelligent automation and user-centered solution design.
At the webinar, she joins as co-host, offering hands-on insights into how Intelligent Document Processing with MuleSoft enhances user experience and brings data to life through seamless automation.
Contact us
Louise Helt
Head of Marketing & Business Development
lh@dynacap.com
Please contact Louise for more information about the event.